Engage

Catch the enquiry while they're still on the page.

Live chat with a chatbot for when you're closed, web forms that look like your website, and a leads inbox where every enquiry waits its turn. Nothing arrives in a personal inbox and quietly dies there.

resultstudio.io/yourcompany/leads
The leads inbox with enquiries from live chat and web forms
Live chat

One script tag, and you're talking to visitors.

Drop the widget on your site and chat lands in a team inbox with typing indicators, visitor context and the page they're looking at. Out of hours, the chatbot asks the questions you'd ask and captures the enquiry for the morning.

  • Team inbox with presence, so it's clear who's on chat
  • Chatbot playbooks for out-of-hours and qualification
  • Chat becomes a lead or a ticket in one click
A live chat conversation with a website visitor, answered from the team inbox
Web forms

Forms that match your site, not ours.

Build forms with the field types you need, conditional logic and multi-step layouts, then embed them anywhere. Styling options mean they sit on your website like they were built for it, because they were.

  • Field widths, steps and show-when logic
  • Spam protection built in
  • Submissions become leads automatically, with notifications
A web form as a visitor sees it, styled to sit on your own site
Leads inbox

Every enquiry queues here first.

Forms, chats and enquiries you add by hand all wait in one inbox, labelled by source. Qualify them, archive the noise, and convert the real ones into deals with the contact created for you.

  • One inbox for every source of enquiry
  • Convert to deal with contact and company created in one step
  • Archive keeps the inbox honest without deleting history
Enquiries queued in the leads inbox before any of them become a deal
Questions

Engage, answered.

How do we add chat to our website?

One script tag, copied from your workspace settings, pasted before the closing body tag. The widget carries your colours and logo, and works on any site that can include a script: WordPress, Shopify, hand-built, all the same.

What happens to chats when we're closed?

The chatbot takes over with a playbook you write: it greets, asks your qualifying questions, and captures contact details as a lead. You pick the conversation up in the morning with the context already gathered.

Can forms replace what we use now?

If you're embedding a form builder or a chat product separately today, yes, that's exactly the point. Enquiries from both land in the same leads inbox, attached to the same customer records everything else uses.

Never lose another enquiry.

Chat, forms and a queue that holds every one of them until a human decides what it becomes.