Result Studio comes out of Codesky, a web design and marketing agency in Lincolnshire. It exists because we got tired of our own software stack, and we suspected we weren't alone.
For years we ran the agency the way most small businesses do: a CRM for sales, a helpdesk for support, a project tool for delivery, and a chat widget on the website. Each one was good at its job. None of them knew the others existed.
The cost wasn't just the four subscriptions. It was the Tuesday morning a client rang and the person answering couldn't see that the deal was closed, the project half-done, and two tickets already open. The story of one customer, split across four databases, none of them complete.
So we built the system we wanted: one workspace where a customer is one record, and everything about them hangs off it. We moved Codesky onto it completely. Sales, support with our full ticket history, projects, invoicing, chat on our own website. Then we kept building until it did everything the four tools had done.
Now it's opening up to other teams as a beta. Not because the product is fragile, we run our own company on it every working day, but because we want early users shaping what gets built next.
A deal, its emails, its tickets, its project and its invoices belong together. Software that separates them makes you the integration.
Every workspace gets its own database, and you can export the lot to CSV whenever you like. Leaving should be easy; that keeps us honest about staying.
A helpdesk that needs an IT project isn't finished. Forwarding one email address is setup a busy owner will actually do.
Tools that charge by the head teach companies to leave people out of the system. The whole team belongs in the workspace.
Two-step sign-in, audit logs, an API, webhooks and import tools are table stakes, not an enterprise tier.
Codesky runs on Result Studio. When something's annoying, it annoys us first, and it gets fixed because we can't stand it either.
“The best test of business software is whether the people who built it would run their own business on it. We do, every day.”
The beta is open. Create a workspace and poke around; the sample data shows you how it fits together.
